design

design

Wednesday, 10 March 2021 11:09

Stamatoulakis

I work with Stroumsas Group for more than 30 years. They offer everything I need.

Stamatoulakis Manolis

Stamatoulakis' Pharmacy

Wednesday, 10 March 2021 11:09

Apostoloy

At LIAFARM I can always find somebody to listen to my problems and try to find solutions.

Apostolou George

Andrianoupoleos Pharmacy

Wednesday, 10 March 2021 11:07

PRIVACY POLICY AND DATA PROTECTION POLICY

  1. Who is the Data Controller of your personal data – Where you can adress the exercise of your rights?

1.1 Data Controller of your data is the Company “LIA PHARM Drug Trading Société Anonyme", with the distinctive title "LIA PHARM SA". located in Pylaia, Thessaloniki (I. Kranidioti 3) and is legally represented, with a call center +30 2310 806806 and contact e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. ("the Company").

1.2. The Company as Data Controller has designated as Data Protection Officer (DPO), whose the e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it.. In this DPO’s e-mail you can address all your requests for the exercise of your rights (3.1- 3.7).

  1. Company’s general principals related to transparent information

      2.1. Any information we are giving to you with this document and any information you may request in the future is provided free of charge under the condition your request should not be repeated, exaggerated, or obviously unjustified (see more 2.3.)

     2.2. For each of the above rights you exercise, the Company will respond within one (1) month of the receipt of the request or in case of objective difficulty, complexity of the request or the number of requests, the Company will correspond the maximum in a total period of three (3) months in relation to the completion of your application or justified refusal to perform what you have requested for lawful reasons which are expressly specified in General Data Protection Regulation 2016/679.

    2.3. In case the Company determines that any of your above mentioned rights is manifestly unfounded or the claim is excessive or the request has a recurrent nature, it is entitled, on one hand, to impose your charge with a reasonable fee for providing further information (which is free of charge) and, on the other hand, refuse to respond to the request.

     2.4. In case the Company has  reasonable doubt as to your identity when you are applying  for the exercise of one of your above rights, the Company may request the provision of additional information which is necessary to confirm your identity before the procession of the request.

     2.5. In case that the Company delays beyond the reasonable time to respond to your request and in any case you believe that your rights are being violated or the Company is not consistent with your data retention obligations, you are entitled to submit a complaint to the Supervisory Authority. (Personal Data Authority, Athens 1-3 Kifissia, PC 115 23, Athens, This email address is being protected from spambots. You need JavaScript enabled to view it., + 30-210 6475600).

     2.6. You reserve the right to withdraw your consent at any time by submitting your relevant request document to the e-mail address of Data Protection Officer (DPO) This email address is being protected from spambots. You need JavaScript enabled to view it.. (See 1.2.)

 

  1. Which are your Rights related to your Personal Data?

3.1. Right to Information

You reserve the right to request information about the personal data we have received from you and we maintain it for some or some of the purposes as they are being outlined below (under 4). This document is a complete manual of basic information and understanding of the philosophy of the regulatory framework that rule the protection of your personal data. Updating, deepening and clarification in this text can be given to you upon request for the exercise of your right to information. (See 1.2)

3.2. Right to Access

You reserve the right to request from our Company access to your data which we maintain and confirmation as to whether they are processed and more specifically information about the processing purposes, categories of personal data, recipients or categories of recipients, their retention and processing time, the existence of the right of compliant to the Personal Data Protection Authority, any available information about the origin of the data when it is not being provided from you, the existence or not of automated individual decision making including profiling and the relevant methodology, safeguards about the policy we follow when we make transfers to third countries, a copy of the personal data that is being maintained and processed. (See how in 1.2.)

3.3. Right to Rectification

You reserve the right to request from our Company to correct your data in case of any of your data for which we have the right to proceed has changed or is incorrectly registered. (See how in 1.2.)

3.4. Right to Erasure

You reserve the right to request from our Company the full or partial erasure of your data to which we have the right to keep and process either because they are no longer necessary in relation to the purposes for which they were collected or otherwise processed or because you withdraw your consent or because data was collected for a purpose that you deem illegal. Our Company, within a reasonable time (no more than one month and under conditions if there is a difficulty for no more than three months in total) will respond to you by confirming the total or partial erasure of your data or the inability to erasure specific data if a law or fulfilling a duty in the public interest, either the right to freedom of expression and information or the exercise or support of a legal claim requires them to be retained. In this case, you have the possibility of complaining to the supervisory authority and, on the other hand, by bringing legal action. (See how in 1.2.)

3.5. Right to Restriction

You reserve the right to request from our Company to restrict the processing of your data, quantitatively, in time or in relation to the purpose of processing, and more specifically (a) either because you are contesting the accuracy of your data, (b) or because you consider the processing unlawful but do not wish to be deleted as it will serve you for a legal claim, (c) or because the accuracy of the data is contested by you and for as long as it is possible for the Company to verify its accuracy, (d) or in case if you have objections to the processing of the data and until it is verified that your rights as a Subjective are overriding to the Company’s lawful reasons of procession (see how in 1.2.)

3.6. Right to Data Portability

You reserve the right to receive the personal data you have provided us in a structured, commonly used and machine readable format, as well as the right to transmit further without objection, since your data is processed on a consensus basis. As part of the exercise of this right, you may also request direct transmission from the Company to the third party without your own mediation.

This right is exercised under the same conditions under which you have the right to exercise the right of erasure (See 3.4 above) and this exercise can not adversely affect the rights and freedoms of others. (See how in 1.2.)

3.7. Right to Objection

You reserve the right to object to the use of your personal data for the purpose of direct marketing and in particular to create a profile related to this direct marketing. (see how in 1.2.).

There is no relevant right in the case of Candidate Employees and visitors of the company's facilities as this data is not transmitted to the Marketing department and is not treated in this way.

  1. Can your data be promoted and somewhere else?

Your data is not intended to be transmitted to any organization outside the Company and its affiliated companies with the exception of (a) our Company's electronic systems and network support service providers - and for the sole purpose of their performance of the contract for support of our Company and (b) the competent tax authorities in the context of our mandatory compliance with tax legislation and to the extent (and under the condition) is required.

  1. Guarantees

We assure you that the Company will exhaust any technical and organizational data protection measure and will make the optimal, minimal and absolutely necessary only use and processing of the Data as the law defines and strictly and exclusively for the purpose for which you have provided it to us.

Special provisions for the individual categories of Personal Data Subjects that cumulatively meet the above general provisions of the Policy

(A) RECEIPIENTS OF INFORMATION

A.1. Purpose: The receipt, processing and retention of your data provided in the context of registration of each user/customer in the online ordering platform is your information on the performance/fulfillment of your order and the products and services we provide in the field of health and wellness.

 A.2. Legitimate basis for processing: The legal basis for the processing of your data is your consent to it for the fulfillment of the respective above purpose, according to article 6 par. 1(a) of the General Data Protection Regulation (GDPR).

A.3. Data Retention Period: For the fulfillment of the above processing purpose, your information about the shipment of your order, our products and services, we consider a reasonable and necessary retention time of your relevant data for a period of ten (10) years. After the lapse of ten (10) years from the time of receipt of your consent, the relevant data will be erased unless your consent is provided again under the above conditions.

(B) CUSTOMERS - SUPPLIERS and POTENTIALLY CUSTOMERS - SUPPLIERS

B.1. Purpose - Legitimate basis:

(a) during the pre-contractual stage, indicatively in case of completion of an electronic communication form on our website or direct sending of an email or telephone communication or filling in a printed form, (in which case, you provide us with name/email address and/or telephone and/or Address and/or capacity and/or our products that interest you), the purpose is to investigate the possibility of transaction with the Company and the legal basis is to serve the legitimate interest of the Company to pursue its commercial purposes in response to the requested communication to investigate the possibility of transaction with you.

(b) In the event of a transaction with the Company, your data that you have provided to us pre-contractually (as well as what you will provide to us in the context of our transaction) will be processed for the purpose of implementing the contract between us and our compliance with tax legislation. In this case, the legal basis of the processing is the performance of the contract between us as well as our compliance with the legislation (art. 6 par. 1(b) and 1(c) of the General Data Protection Regulation (GDPR).

B 2. Data Retention Period:

We will keep the above data under B.1. (A) for five (5) years and then we will erase them. With regard to the above under B.1. (B) the data will be maintained for as long as necessary by the tax legislation.

(C) VISITORS AT THE COMPANY FACILITIES

C.1. Purpose: Upon entering the company's premises we receive data regarding your identification, while, at the same time, the entire facility is covered by closed circuit television (CCTV), which records (image) on a continuous basis the movement in these places. The purpose of the above receipt, processing and maintenance of specific data is to protect the safety of people, located at the company's facilities (indicatively customers, visitors, employees, etc.) but also to safeguard the property (building, electronic equipment, etc.) and the interests of the Company.

C.2. Legal basis for processing: The legal basis for receiving, keeping and generally processing your data is the safeguarding of the Company's legal interests, which are identified with ensuring the safety of individuals (e.g. employees, visitors) and the material objects are located at the Company's premises, according to article 6 par. 1 (f) of Regulation (EU) 2016/679.

C.3 Data Retention Period: For the fulfillment of the above processing purpose we consider a reasonable and necessary retention time of your relevant data the period of ten (10) days. After the lapse of ten (10) days from the time of your entry into the company's premises, the relevant file with all your details will be erased.

(D) CANDIDATE EMPLOYEES:

D.1. Purpose: The evaluation of the possibility of your recruitment by the Company.

D.2. Legal basis for processing: For the data you have provided to us in the context of the assessment of the possibility of your recruitment by the Company, the legitimate basis is your consent according to art. 6 par.1 (a) of the Regulation (EU) 2016/679.

D.3. Data Retention Period: For the fulfillment of the processing purpose that concerns the investigation of the occupation of a job in our company, we consider a reasonable and necessary retention time of your relevant data the period of twelve (12) months. After the lapse of twelve (12) months from the time of receipt of your CV, the relevant file with all your details will be erased.

D.4. Please note that the management of your Personal Data resulting from the Questionnaires/Evaluations during the evaluation of your recruitment is regulated by the Privacy Policy, which is an integral part of the Informed Consent document, that you are invited to sign before doing so.

Wednesday, 10 March 2021 10:59

BUSINESS PROFILE

At LIAFARM we are constantly doing our best to provide excellent services to the Greek pharmacy.

Through the automated order execution standards systems and the strict quality controls, we ensure services with the highest quality.

We always strive to fully meet the needs of the modern pharmacy by constantly researching for the development of innovative solutions.

LIAFARM  is a member of the STROUMSAS Business Group. With 60 years of experience and over 200 employees, we are one of the most developed companies in the wholesale market of drugs, parapharmaceuticals, cosmetics and orthopedics nationwide.

Our main activity is the storage and distribution of drugs and related items in a network of 2,500 pharmacies in Northern Greece, the exclusive representation of products, the supply of private clinics, the promotion of related products in the market and logistics.

STROUMSAS BUSINESS GROUP

The STROUMSAS Business Group consists of the co-located pharmaceutical stores IONAS STROUMSAS SA (1959) and LIAFARM SA (2009) as well as the company INNOVATE SA which is active in the distribution and marketing of medical devices.

FOUNDER

IonasStroumsas

Ionas Stroumsas

Ionas Stroumsas was born in Thessaloniki in 1930.

From 1936 to 1940 he attended the primary school of Valagiannis Schools and then during the Second World War he moved to the area of ​​Sykia in Veria where he continued his education and later to the 2nd High School for Boys in Thessaloniki. In difficult times with an adverse childhood and adolescence, he experienced the barbarity and hardships of World War II. As a Jew, he was chased by the Germans and hid in the mountains of Imathia. He had lost everything! At the age of 13 he was put on an execution row about to receive his death sentence. He managed to escape when the village’s priest in an act of self-sacrifice and heroism offered to take his place. He did not give up but he was a fighter!

Ambitious and stubborn, he started to pave the way for his success from early on. In 1948, a period when few people reached University level education, he took an exam at the Athens School of Pharmacy, from which he graduated with honors in 1953. His perspicacity was one of the reasons he was honored very early for his performance, receiving first place. From 1955 to 1958 he served in the army, where he was assigned at the storage of medical supplies division. The knowledge he gained during these 34 months of his tenure in the fields of organization and management of finances and warehouse were the decisive point of his subsequent course.

In 1959 he started his own business in a small shop in the center of Thessaloniki on Vasileos Herakliou Street.

In the years that followed he managed to create an empire. An empire that no matter how big it grew in his eyes it always remained his "shop".

 

Despite the fierce competition and adversity he faced, he managed to establish himself in the field of pharmaceuticals and to gain a leading position among similar companies in the field. Today, after 60 years of operation, having utilized all the modern tools of technology, a model logistic center of pharmaceutical products has been created. He spoke English, French and Spanish. He loved classical music and during his student years he used to listen to opera at the Athenian Opera Stage. He was Chairman of the Real Estate Committee of the Israeli Community of Thessaloniki for more than 25 years. He had been honored twice by the Panhellenic Pharmaceutical Association and had established collaborations with Multinational Companies. He was a member of the Chamber of Commerce, Industry and the Hellenic American Chamber. He was Vice President for 23 years of the Panhellenic Pharmaceutical Association as well as a member of the Board and Vice President of the Hellenic Pharmacists Association ENFAREL SA for more than 5 years.

He loved his job as a child of his own and was happy to see it grow every day. A man very smart, open-minded, insightful, with a business mindset, but at the same time stubborn and selfish. A fair and honest employer. The Head of his Family. He won the admiration and love of all those who knew him and worked with him.

He passed away on May 9th, 2020 at the age of 90. Until the last day he was in his office every day.

A great leader, a great man, a wonderful father, husband and grandfather.

Wednesday, 10 March 2021 10:59

FACILITIES

Our facilities include:

  • Fire protection: portable fire extinguishers, fire detection system, manual alarm system, permanent water supply, a fire network (fire nests) and sprinklers are installed in key points of the building.
  • Building access control: only authorized personnel have access inside the company, the offices and  the storage facilities.
  • Security services: the premises of the facilities are guarded 24 hours a day.
  • Building Management Systems: it provides stable environmental conditions (in terms of temperature, humidity and lighting).

liafarm robotic system
liafarm round system
Wednesday, 10 March 2021 10:59

OUR VISION

Wednesday, 10 March 2021 10:59

QUALITY ASSURANCE

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LIAFARM responding to the requirements of the modern pharmacy ensures the quality of its products and services. For this purpose, a Quality Management System has been installed, harmonizing the whole range of its activities with the strict requirements of the International Standard of the series ISO 9001: 2015 as well as with the instructions of the National Organization for Medicines on the proper distribution of medicinal products.

At LIAFARM we are committed:

  • To provide products that fully comply with high level national and international quality standards and the relevant applicable legislation.
  • To analyze, understand and fully meet the requirements of our customers.
  • To maintain a high degree of satisfaction and adequacy for our staff.
  • To ensure the safety and health conditions of our staff at work by taking all necessary measures.
  • To provide the necessary logistical infrastructure so that we can optimize the daily work, in such a way that it contributes to the improvement of the level of operation.
  • To develop high level collaborations that will support our effort.
  • To manage a systematic and effective way any deviation that may occur.
  • To effectively apply and improve the Quality Management System which meets the requirements of ISO 9001, ΔΥ8δ/ΓΠ οικ/1348, ΦΕΚ 32Β – 16.01.2004 and 2013/C 343/01.

The Management, the Head of Quality Control Management and the entire staff of LIAFARM are committed to the effective implementation of the tools offered by the Quality Management System, in order to ensure the smooth satisfaction of our customers and the improvement of the organizational structure.

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Wednesday, 10 March 2021 10:59

CORPORATE RESPONSIBILITY

anakiklosi kivotion eco car

SOCIAL ACTIONS

Aiming to make a substantial contribution to society as a whole, we carry out actions that benefit social sustainability. Throughout the historical course of the Group, from the year of its establishment in 1959 until today, the offer to society is at the center of our expectations and goals. We recognize that our company is a member of a society that interacts with the external environment. We therefore seek to actively contribute to this by creating relationships of trust that develop over time.

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Wednesday, 10 March 2021 10:59

CHRONOLOGY

1959

In 1959 Mr. Ionas Stroumsas establishes his own business, the Pharmaceutical Wholesaler IONAS STROUMSAS GP. It becomes quickly established in the field of medicine.
1972

In 1972 it is transformed from GP to LTD. The first headquarters were located in Vasileos Herakliou Street in the center of Thessaloniki.
1980

In 1980 the headquarters are transferred to larger facilities on Ptolemaion Street in the center of the city.
1994

1994 marks the first purchase of an automated ordering system.
2004

In 2004 privately owned storage and distribution facilities are created.
2005

In 2005 the company is transferred to privately owned facilities at 3 Ioanni Kranidioti Street, in the area of Pylea.
2005

In the same year, the first phase of the creation of a state-of-the-art automated distribution center is completed.
2008

In 2008 the 2nd phase is successfully completed. With the completion of this investment, the company now provides upgraded services to customers and has the ability to execute three times the volume of orders. A benchmark for the business is the Logistic Center model for the entirety of Europe.
2009

In 2009 LIAFARM SA is founded.
2014

In 2014, an additional 850 pallets for the storage of drugs are manufactured, reaching a total of 1,750.
2016

By 2016, LIAFARM had about 180 employees.
2019

In 2019, an event is held to celebrate the 60 years of operation of the Stroumsas Group with the number of visitors exceeding 1,200 people.
Today

LIAFARM SA and IONAS STROUMSAS SA are co-located members of the STROUMSAS Business Group located at 3 Ioanni Kranidioti Street, in the area of Pylea in Thessaloniki.

Wednesday, 10 March 2021 10:58

DIVISIONS

An integral part of our success is the contribution of our experienced and dedicated human resources. At LIAFARM, our priority is always the overall service of the Greek pharmacy. To achieve this, we have developed an expanded range of roles and functions in marketing, sales, revenue, warehousing, receipts, returns and more.

The Management and the staff are always at the disposal of our associates, listening to their opinions and remarks as they significantly contribute to the improvement of our services.

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